Privacy Policy

This policy explains how BSecura Security Systems ("BSecura", "we", "us") collects and uses personal data through this website, bsecura.in. We are the Data Fiduciary for the personal data described here, as that term is used in the Digital Personal Data Protection Act, 2023.

• BSecura Security Systems, 137, Palaniadavar Street, Bhavani Main Road, Bhavani - 638301, Tamil Nadu, India
• Email: info@bsecura.in
• Mobile: +91 98659 32345, +91 98421 42345

When you send an enquiry or book a free site survey, we collect the information you enter:

• Your name and mobile number
• Your email address, if you choose to give it
• Your company or organisation, if you choose to give it
• Your town or area
• What you need, and for site surveys, the type of premises and when a visit suits you
• How you would like us to contact you
• Anything you write in the message box

When you visit any page, our web server automatically records your IP address, the page requested, the time, and the browser you used. This happens on almost every website and is used to keep the site secure and working.

We do not use analytics tools, advertising trackers, or tracking cookies on this website.

• To reply to your enquiry and contact you by your preferred method
• To arrange a site survey and prepare a quotation
• To provide, install and maintain the security systems you ask us for
• To protect this website from spam, automated submissions and misuse

We do not use your details for marketing unless you ask us to keep you informed, and we do not sell or rent personal data to anyone.

By submitting a form on this website you consent to us using the details you provide for the purposes above. You can withdraw that consent at any time by contacting us. Withdrawing consent does not affect anything we did before you withdrew it, but it may mean we cannot complete a survey or service you requested.

Enquiries are stored on servers we control and may be recorded in our internal customer management system so our team can follow them up.

Your details are available only to BSecura staff and technicians who need them to respond to you or carry out work for you. We may share personal data only where necessary with providers who host or maintain our systems, or where we are required to by law or by a lawful request from a government authority.

We keep enquiry details for as long as we need them to respond to you and, if you become a customer, for as long as we provide services to you and as required by law, including tax and accounting obligations. If your enquiry does not lead to any work, you can ask us to delete your details at any time.

Web server logs are kept only as long as they are useful for security.

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Ask what personal data we hold about you and how we have used it
• Ask us to correct, complete or update your data
• Ask us to erase your data, where we are not required to keep it
• Withdraw your consent
• Nominate another person to exercise these rights if you are unable to
• Raise a grievance with us, and if it is not resolved, complain to the Data Protection Board of India

To use any of these rights or raise a concern, contact us using the details at the end of this policy. We will respond as required by applicable law.

This website is served over an encrypted HTTPS connection, and access to stored enquiries is restricted. No system connected to the internet can be guaranteed completely secure, but we take reasonable steps to protect the data you give us.

This policy covers personal data collected through this website. Footage recorded by a camera system at your premises belongs to you, and you are responsible for how it is used. When we install, configure or maintain your system, we access recordings only to the extent needed to do that work.

This website is intended for adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, contact us and we will delete them.

Links to WhatsApp, maps or other websites take you to services run by other companies, which have their own privacy policies. Messages you send us on WhatsApp are handled under WhatsApp's terms as well as this policy.

We may update this policy when our website or practices change. The date at the top shows when it was last updated.

For any question about this policy or your personal data, or to raise a grievance:

• BSecura Security Systems, 137, Palaniadavar Street, Bhavani Main Road, Bhavani - 638301, Tamil Nadu, India
• Email: info@bsecura.in
• Mobile: +91 98659 32345, +91 98421 42345